Privacy Policy

At TruFit Pilates, your privacy matters. This policy explains what information we collect, how we use it, and the steps we take to protect it. By using our website or services, you agree to the terms outlined below.

Information We Collect
When you visit our website, book a class, purchase a membership, or sign up for our newsletter, we may collect the following types of personal information:

  • Name
  • Email address
  • Phone number
  • Payment information
  • Booking history
  • Communication preferences
  • Website usage data (via cookies or analytics tools)

We only collect the information necessary to operate our business, deliver a personalized experience, and keep you informed.

Do We Use Third-Party Services That May Collect Information?
Yes. We use trusted third-party services to help us operate smoothly, provide a better experience, and keep your information secure. These services may collect or process limited personal information depending on their function.

The third-party services we currently use include:
  • Arketa – for scheduling, class booking, memberships, and account management
  • Stripe – for secure payment processing
  • Mailchimp – for sending email updates, promotions, and newsletters
  • Website analytics tools (such as Google Analytics) – to understand how visitors use our site and improve user experience

Each of these services complies with industry privacy and security standards. We only share the minimum data necessary, and we never sell your information.

If you have questions about data use or privacy, feel free to contact us at info@trufitpilates.com.

How We Protect Your Personal Information
We take your privacy seriously and use a variety of measures to keep your information safe:

Secure Servers
All data is stored on secure servers protected by firewalls and access controls.

Encryption
Sensitive data, including payment information, is encrypted during transmission using SSL (Secure Socket Layer) technology.

Restricted Access
Only authorized staff and service providers have access to your personal information, and only when necessary to perform essential business functions.

Third-Party Compliance
We work with software providers that comply with data protection laws such as GDPR and CCPA.

Regular Monitoring
We monitor our systems for potential vulnerabilities and update them regularly to maintain security.

If you have any concerns about how your information is protected, contact us at info@trufitpilates.com.

Your Rights Regarding Personal Information
We respect your rights and want you to feel in control of your personal data. You have the right to:

  • Access – Request a copy of your personal data
  • Correction – Ask us to update or fix inaccurate or incomplete data
  • Deletion – Request we delete your information (unless required to keep it by law)
  • Withdraw Consent – Opt out of communications at any time
  • Data Portability – Request a copy of your data in a common format
  • Restrict or Object – Limit or object to how we use your data in certain cases

To exercise any of these rights, please contact us at (610)-635-8452 or info@trufitpilates.com.

Why We Use Cookies on Our Website
Cookies help us improve your experience by allowing the site to:

  • Remember your preferences (like login info or filters)
  • Streamline booking and account access
  • Understand how visitors interact with the site
  • Deliver relevant updates and content

We only use cookies to enhance your experience. We do not sell or misuse your data.

You can manage or disable cookies anytime in your browser settings.

Questions? Let’s Chat.
Your trust is important to us. If you have questions about this policy or how we handle your information, contact us at:

📧 info@trufitpilates.com
📞 (610)-635-8452